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Thomas Jacks is a privately owned business based in Stratford-upon-Avon and is a trade only distributor of Night Vision, Thermal Imaging, Day Optics, Trail Cameras, Bags & Packs and Accessories.


Watch this page for any updates on job vacancies.



Job Role: Warehouse & General Operative


Department: Warehouse

Reports To: Warehouse Supervisor

Based At: Apex House, Timothy’s Bridge Road, Stratford-upon-Avon

Job Purpose: To assist with the despatch, receiving and movement of product within the warehouse, provide general product support and building maintenance as required.


Key Responsibilities:

• To pick, pack and despatch customer orders
• To deliver / collect product as required
• To receive, check and store all supplier orders
• To assist in product stock-takes
• Assist with product returns and testing
• Assist with exhibition stand assembly and disassembly


Person Profile:

• Personable & proactive
• Good communication
• Diligent individual with a conscientious personality
• Numerate, literate with attention to detail
• Ability to work well in a team


Qualifications/Experience:

• Some previous warehouse experience preferable but not essential
• Experience of using a fork lift truck would be an advantage


To apply for this position please click the link below. All applications must be with an up to date CV.
Apply Here





Job Role: Technical Support Adviser


Department: Service Support

Reports To: Electronics / Electro-Optical Technician & Operations

Based At: Apex House, Timothy’s Bridge Road, Stratford-upon-Avon

Job Purpose: To provide electronic, technical and administrative support and to assist in the test and inspection of all consumer product including night vision, thermal imaging, optical systems and related equipment. General product support and building maintenance as required.


Key Responsibilities:

• Maintain, record and update the product service system (R.M.A.)
• Receiving, documenting, recording and despatching product returns
• Assist with product spare part sales & supply
• Assist with technical queries (when appropriately trained)
• Assist in new product testing (when appropriately trained)
• Test and assist with minor repairs of products (when appropriately trained)


Person Profile:

• An appropriate level of technical knowledge and IT skills
• Strong analysis & analytical thinking skills with practical problem-solving abilities
• Good customer service / communication skills
• Attention to detail and a passion for precision and excellence
• Willing to engage in a wide range of projects and support as appropriate
• A team player with the ability to work on their own under instruction


Qualifications/Experience:

• 5 GCSE’s or equivalent
• Preferably holding a Level 1 C&G or BTEC electronics qualification
• Good knowledge of electronics is desirable but not essential
• Interest / experience in the use and application of electronic systems and related technologies would be advantageous
• Able to assist and resolve technical queries by phone and email


To apply for this position please click the link below. All applications must be with an up to date CV.
Apply Here